Prepared by
S.Santhosh (Admin)
Important questions
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UNIT -1
The Essential Characteristics,Basics of IT
Service Management and Cloud Service***
Cloud Service Models , Cloud Service Deployment Models
UNIT -2
Cloud Strategy Fundamentals, Management Framework -
2. Risk Management ***- IT Utilization , Demand and Capacity mATCHING
3 Cloud Service Architecture
UNIT - 3
1. Cloud Service Life Cycle, Design
2. Benchmarking of Cloud Service, Capacity Planning, Cloud Service Deployment and Migration
3. Cloud Service Operations Management.
UNIT - 4
Pricing models for Cloud Services, Pay Per Reservation***
Subscription based Charging Procurement of Cloud-based Services
Capex vs Opex ** Cloud Cost Models
UNIT - 5
Cloud Governance Framework , Structure, Considerations ****
Cloud Service Model Risk Matrix Measuring the
value of Cloud Services, Total Cost of Ownership
**Very important questions are bolded and may be asked based on this topic
PART-C
1.Compulsory Questions {a case study where the student will have to read and analyse the subject }mostly asked from unit 2, 5(OR) a situation given and you have to answer on your own
**Very important questions are bolded and may be asked based on this topic
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